Terms and Conditions of Services and Sales.
These terms and conditions govern your use of this website and the homeopathic services and products provided by Flow Homeopathy and The Drop Dispensary (“we”, “us”, “our”).
By booking a consultation, purchasing a product or using this website you agree to these terms and conditions.
Nature of Homeopathic Services:
Homeopathy is a complementary and holistic modality and is not a substitute for medical diagnosis, treatment or emergency care.
We do not diagnose medical conditions.
We do not prescribe pharmacological intervention or medication.
we do not claim to cure disease.
You are encouraged to seek medical advice from a qualified medical practitioner for any medical concerns.
Client Responsibility:
By engaging in our services, you acknowledge that:
You are responsible for your own health decisions.
You will disclose relevant health information honestly.
You understand that responses to homeopathy vary between individuals.
You understand that results are not guaranteed.
You acknowledge that you are participating voluntarily and that you are solely and personally responsible for your choices, actions, and results. You accept full responsibility for the consequences of your use, or non-use, of any information provided on or through this website, our services or our products, and you agree to use your own judgment and due diligence before implementing any idea, suggestion or recommendation to yourself, your life, family or business.
Consultations:
Our consultation types are outlined on our services page.
Consultations must be booked and paid for in advance.
Full payment is required at the time of booking.
Cancellations and Rescheduling:
24 hours’ notice is required to cancel or reschedule scheduled consultations. Late cancellations or missed appointments may be charged in full.
Telehealth Consultations:
Telehealth consultations are conducted with the same professionalism and confidentiality standards as in person sessions are.
We will endeavor to have a stable internet connection, but if the connection is disrupted due to our connection, we will discuss a plan with you prior to your consultation or at the time of your scheduled consultation. You are equally responsible for having a stable internet connection. We are not liable for disruptions beyond our control.
Health and Personal information:
All personal and health information is handled in accordance with our privacy policy and applicable privacy laws.
Health information is collected with your consent and used solely for homeopathic purposes.
Products and Remedies:
Homeopathic Remedies:
Remedies are usually prepared from an animal, plant or mineral substance. They are prepared in registered labs according to the Homeopathic pharmocopeia.
Remedies are prepared according to traditional homeopathic principles. Remedies are prepared through a system of taking the original substance and diluting and succussing (vigorous shaking) it according to the laws of remedy preparation.
Remedies are not intended to replace medical treatments.
Homeopathic Product Sales:
Products are sold for personal use only.
Dosage instructions must be followed as provided.
You understand that remedies (single, blends, kits etc.) cannot be sold without a consultation.
You acknowledge you have viewed the appropriate materials prior to purchase. By purchasing our products, you acknowledge that you have also viewed the 30 minute First Aid - How To Use Your Kit - recording prior to receiving your order - AVAILABLE HERE TO VIEW NOW
We are not responsible for misuse of products. Please remember to store your remedies in a cool, dark place, away from EMF devices.
Refunds and Returns:
Please refer to our returns policy but consultations are non-refundable once booked and remedy products are non-refundable unless faulty or damaged. Refunds are provided in accordance with Australian Consumer Law.
Disclaimer:
ALWAYS SEEK IMMEDIATE MEDICAL ADVICE AND TREATMENT IN EMERGENCIES.
This website contains general information about health complaints and their management. The information included on our website is not advice and should not be treated as such. If you think you may be suffering from a medical condition you should seek medical attention.
You must not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare providers.
We recommend you always seek medical assessment, diagnosis and treatment where appropriate. Serious injury, illness and longstanding conditions should never be treated without seeking expert medical advice.We make no guarantees regarding outcomes related to homeopathic treatment.
We are not liable for any loss, injury, or damage arising from use of our services or products.
Any reliance on information provided is at your own discretion.